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Tel.: +7 (846) 267-37-30
Tel.: +7 (812) 740-30-10
Tel.: +7 (861) 225-18-00
Home / Complete / Solutions and Services / Authorized Service Center

For any IT infrastructure, professional service support is a key component at any and every stage.

Service support for a wide range of hardware is carried out at COMPLETE’s service center, which is equipped with the most modern technology and is run by highly qualified personnel. A well-stocked warehouse of spare parts, covering warranty work and many other types of repairs, further ensures the efficiency of the center’s trained specialists.

The service center run by COMPLETE is accredited by Hewlett-Packard and therefore meets all HP European standards and is run by specialists who have been trained by HP both in Russia and abroad.

These factors assure our clients of cutting edge technical support of the highest quality.

 

The following types of service support are available:

§         Warranty service:

-          work covered by manufacturer’s warranty

§         Post-warranty service

-          paid one-time service

-          HP Care Pack- an extended HP warranty package

-          service contract

Service support options:

§         Next day service

§         Service within four hours during regular working hours (9x5) or during extended hours (13x5)

§         Round-the-clock service within four hours (24x7)

§         Service according to a guaranteed agreed-upon schedule

These options allow a client to select the required level of support, which results in a savings of time and intellectual resources and most importantly, minimalizes the amount of time during which the equipment is out of service, which in the end, allows for significant material gains.

The standard service zone for an in-house visit to a client is considered to be within a radius of 160 km. from the service center.  Extended services may be provided upon signing a service contract.

 

COMPLETE service center addresses:

St. Petersburg:
115 Ligovsky Prospect
Tel/fax: (812) 380-9872
service@complete.ru

Map


Samara:
1 Ulitsa Krasnoarmeiskaya, building "P"
Tel: (846) 267-3730, (846) 267-3731

Map


Krasnodar:

213 Ulitsa Turgeeneva
Tel: (861) 225-1800

Map

 

Download a service support price list, applicable to all cities (.doc, 102 kb)

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